Finding the right human-centered practices consultant is a critical step in advancing a people-first transformation within your organization. But not all consultants approach this work in the same way—and not all will align with your culture, challenges, or goals. That’s why we created this comprehensive guide of 11 Key Questions to Ask Your Human-Centered Consultant.

This resource is designed to help leaders, HR professionals, and decision-makers assess whether a consultant’s values, methodology, and experience are the right fit. The questions go beyond surface-level qualifications and dive into essential areas such as how the consultant defines human-centered practices, measures success, manages resistance, ensures leadership engagement, and creates sustainable change. These insights can help you avoid one-size-fits-all solutions and instead choose a consultant who will co-create meaningful, lasting impact with your team.

Whether you’re just beginning your journey toward a more inclusive and equitable workplace or looking to evaluate a new partner for ongoing work, this checklist empowers you to ask smarter questions, clarify expectations, and build trust from the very first conversation. Use it as a guide during interviews, RFP processes, or strategic planning sessions to ensure your organization is making an informed, people-first decision.

By approaching consultant selection with intention and clarity, you’ll be better equipped to drive transformation that reflects your mission, supports your people, and strengthens your culture from the inside out.